Paid with GoCardless? Read our FAQ for customers
There are three ways to use GoCardless:
GoCardless is for anyone who wants to take payments directly from the bank account of customers in the UK, the Eurozone, Sweden, Denmark Australia and New Zealand. It’s particularly suited for B2B (business-to-business) and recurring payments.
Our easy-to-use dashboards and powerful API make GoCardless a powerful platform for everyone from innovative start-ups to multi-national corporations.
In the UK, we’ve integrated with many of the most popular accounting packages to enable easy invoicing and payment reconciliation. Find out more here.
GoCardless is great for many use cases. However, there are some limitations with our service. We aren’t able to:
We’re able to accept most kinds of customers but there are some exceptions - for full details, see our restricted activities page.
There are no limits on how many transactions you can make.
There is, however, a limit on the maximum amount that can be collected in a single transaction. These are:
We may be able to increase these limits with additional verification checks.
The funds collected are paid directly into your bank account.
With GoCardless, our fees are deducted automatically.
With GoCardless Pro, we’ll send you an invoice for your fees.
All payments are paid out 2 working days from when the payment was collected.
We don’t hold back any of your funds in reserve.
No, GoCardless is a Direct Debit company.
Below are just some of the reasons why people choose us:
Yes, GoCardless is a Bacs-approved bureau.