GoCardless is a simpler and smarter way for local authorities to collect payments
Improve collection rates by offering a simple online setup form and more flexible payment options.
Transform the self-serve experience and reduce payment errors with our cutting-edge technology.
Our modern API makes it quick and simple to set up and transfer your existing mandates.
“GoCardless was easy to integrate into our online subscription service, and offered value for money for taking multiple payments”
Partnership Manager, Peterborough City Council
Increase the number of customers using Direct Debit for council tax and business rates with an online and mobile-friendly payment experience.
Retain more customers paying for new services such as waste collection, parking permits and housing rent.
Support the most vulnerable users of council services by allowing them to pay on the date, frequency and number of instalments that suits them.
Transform your self-serve options by offering customers a simple way to set up Direct Debit online, with no paperwork required.
Automatic validation of bank details and submission of mandates and payments, with clear reporting for simple reconciliation.
Allow customers to pay for multiple council services by signing just one Direct Debit mandate. Your payments are processed through a single dedicated SUN (Bacs Service User Number).
Receive real-time alerts on failed payments and cancelled mandates so you can take action immediately.
You'll have complete control over your payment pages and your email notifications.
We collect more than £2 billion per year for over 25,000 businesses and organisations across the UK.